What our Customers say...
We called SERVPRO of Alhambra for some water damage we found in our home. I spoke with Mike and he was at my house within the hour assessing the damages. He dealt with the insurance company directly and saved me a lot of stress. I really appreciated his help from start to finish.
Mike is very knowledgeable and responsible about these matters, and took a lot of time to talk with us about how he would proceed to isolate the areas of concern, remove walls as necessary, and safely removing any mold and the remnants of the mold very thoroughly. I am so glad we found Mike and SERVPRO of Alhambra to help us with our mold problem.
Mike took the time to explain exactly what they would be doing. He even went around the damaged area with his moisture meter to show me all the areas of water damage. I was really pleased with the amount of detail they put into everything they do. I highly recommend using SERVPRO of Alhambra.
SERVPRO of Alhambra came and quickly got to work dehumidifying the area and drying it out with large fans. They cleaned up all of the demo scraps and left our house looking spotless. They closed off all of the areas in which they were working so we didn’t notice or smell any dust or debris. My husband and I were really impressed with their work ethic, cleanliness and professionalism!
Wow..Two weeks ago I had a big flood in my house. This has never happened before and we have owned for 10 years. We contacted SERVPRO of Alhambra not really understanding exactly what was involved in sanitizing and drying out the areas affected. Mike, the owner, came out the next day and was very friendly and professional. We were extremely pleased with their service!
Mike Kovar has provided courteous and efficient service in my home for a number of years. He is knowledge about water damage and mold remediation. I would recommend his work to anyone in need of his services. He has always been a pleasure to deal with.
The SERVPRO team worked quickly, and actually finished the job early. After they finished, an independent analyst came to run quantitative tests on our air and to examine the cleaning that had been done, and he reported that Mike's team had thoroughly cleaned up the two areas. The bottom line is that Mike did an excellent job, he did everything on time, he is patient with lots of questions, and his cost was quite reasonable, based on the other bids we received.
The owner Mike was always available for phone calls, even during weekends while I was still just trying to understand better what his plan was, and why he wanted to proceed in a certain way (I ask a lot of questions, and he was very patient with me). He and his team always arrived at our home exactly on time, fully prepared to go to work. Go to Mike Kovar at SERVPRO of Alhambra, and he will take good care of you!
We recently had a serious problem with mold due to plumbing leaks in two locations in our house, and we were very concerned about how to determine safely what the details were regarding the situation, and then proceed with mitigation. My wife did some calling around, and luckily she found Mike Kovar and SERVPRO of Alhambra. We were VERY pleased with Mike from the first time we met him.
They went above and beyond. I recommend Mike at SERVPRO to everyone I know and can whole-heartedly say that anyone who has a problem that needs restoration should call Mike immediately.
Can't say enough about these guys! We had a leak that caused the ceiling in our family room to crack. To be safe we asked Mike at SERVPRO to check for mold. Sure enough, we had mold. Mike and his guys immediately got to work sealing off the room to contain. Then they removed the mold, dried out the ceiling and cleaned everything up!
I have nothing but superior comments to say about Mike. He’s a wonderful young man, and I will recommend him to everyone, should they need his services. Even with all the confusion of this water issue, I feel that it was a good thing, because we met this wonderful young man.
Mike is an amazing professional and person. He has made a challenging situation actually enjoyable! He is filled with integrity, formidable work ethic, is prompt, responsible and pleasure to work. I cannot recommend him highly enough. He is a gem!!! Also, he is an excellent communicator and manager.
I would like to extend a special thank you to Allstate for sending Mr. Mike Kovar and his crew to complete this job. They were punctual and very professional. Mr. Kovar kept me informed throughout the job and has a very good understanding how to provide customer service.
I have used SERVPRO once before and after that experience with the other office, I almost decided on using a different restoration company. Luckily for me, Mike took the time and effort to address all of my concerns both before moving forward and during the project. I could not have had a better experience. Mike with SERVPRO of Alhambra is the best!