What our Customers say...

Testimonials

Water damage is major pain and if you are ever unfortunate enough to have to deal with it, mike and his guys are the people to call. They work fast and are extremely professional and accommodating. In situations like these, responsiveness is crucial and they came out same day and bent over backwards to help out. I can't recommend them enough, and while I hope you'll never have to call, when you do, reach out to these guys.

We had mold issues from water damage on our second floor that was not covered by our home insurance.  Mike was very prompt,  meticulous, extremely knowledgeable, and patiently answered and addressed all my questions and concerns.  He provided us with a very reasonable worst case scenario estimate that broke down all the various charges breakdown of the charges added to We were not aware of how long the water had been leaking so we feared the worst)  Later when his crew found that the damage was not as bad as we had anticipated, he deducted the items for services that were not performed.  We really appreciated the transparency in his fees. Throughout the containment process, the removal of dry wall and floor boards, and the clean up,  his crew was very tidy.  As I was writing this review,  I reread the other reviews, and his quality of service is consistent.  We would whole-heartedly recommend his services.

We were so fortunate that our AAA insurance used SERVPRO to handle our kitchen restoration due to water leak issues. They did a top quality job from packing, removing cabinets and walls, protection, sanding, drying, and cleaning. Not only they know what they were doing, but communicated well with me in every step. I greatly appreciate their competence, attitude, and excellent workmanship. 

Everyone I dealt with was friendly and professional, and were able to accommodate all our needs and requests. Thank you!

I really appreciate Mike and his team making this process simple and quick! Will definitely use him in the future

I was greatly appreciative with Mike Kovar and his employees at SERVPRO. The repairs and services were done in a timely manner and with professionalism. Your company great reputation is well deserved.

Mike & Joe are extremely helpful. They explained the process clearly and helped take care of my flood issue. Thanks for all your help!!

Great Communication and excellent work! Thank you Mike!

I have nothing but superior to say about Mike, he's a wonderful young man and I will recommend him to everyone, should they need his services. Even with all the confusion of this water issue, I feel that it was a good thing, because we met this wonderful man.

I would like to extend a special thank you to Allstate for sending Mr. Mike Kovar and his crew to complete this job. They were punctual and very professional. Mr. Kovar kept me informed throughout the job and has a very good understanding how to provide customer service.

Mike is an amazing professional and person. He has made a challenging situation actually enjoyable! He is filled with integrity, formidable work ethic, is prompt, responsible, and a please to work with. I cannot recommend him highly enough. He is a gem!!! Also an excellent communicator and manager.

Mike & staff! Thank you for your amazing service! Tony & I appreciate all the info/knowledge that you have shared with us!

Spoke to Mike over the phone and explained to him our potential mold problem. He had us text him a photo and then responded that he didn't think it was mold. Instead of charging to come out or upsell he was very honest and quick to answer and very helpful! Thanks Mike for saving us time and money. These guys are to be trusted!

I started cooking a pot of chicken soup in the kitchen stove in a morning September 2017. Then went to backyard to do some garden works. I was so involved in the garden and totally forgot the chicken soup was still cooking. A few hours later when I returned back to house, black smoke has filled up the whole house. I quickly turned off the stove, opened all windows and doors, set up and turned on 7 fans next to windows. My whole family had to move to our neighbor's house for 2 weeks to hope for the foul smoke smell in our house to diappear. Unfortunately the running fan technique did not help a bit at all. I called Mike Kovar at of SERVPRO of Alhambra for help. He promptly visited my house to evaluate the situation and sent out a 6-man crew to wipe every inch of surface of my interior walls and furnitures for 5 days. The foreman, Juan Bello, is also very diligent to clean up the smoke odors and protected my furniture and belongings from any damages. Mike also did a good coordination with my insurance company, Allstate. Without their help I think I would still be stranded at my neighbor's house till now. Highly recommend Mike and Juan for any smoke damage/odor removal job.

We were not prepared the random summer storm. I am so thankful I found Mike. His team did a wonderful job drying our carpet. They worked quickly and efficiently. They finished the job in no time! 

We were so scared after the electrical fire in our home. Mike and his team came in and saved the day! You can't even tell anything ever happened.

I am so glad I called SERVPRO of Alhambra for the leak in our office. Great people doing great work!

I was very happy with SERVPRO. Mike and his team were professional, efficient and friendly. 

Thank you Mike! You and your team did an AWESOME job! 

We called SERVPRO of Alhambra for some water damage we found in our home. I spoke with Mike and he was at my house within the hour assessing the damages. He dealt with the insurance company directly and saved me a lot of stress. I really appreciated his help from start to finish. 

Mike is very knowledgeable and responsible about these matters, and took a lot of time to talk with us about how he would proceed to isolate the areas of concern, remove walls as necessary, and safely removing any mold and the remnants of the mold very thoroughly. I am so glad we found Mike and SERVPRO of Alhambra to help us with our mold problem.

Mike took the time to explain exactly what they would be doing. He even went around the damaged area with his moisture meter to show me all the areas of water damage. I was really pleased with the amount of detail they put into everything they do.  I highly recommend using SERVPRO of Alhambra.

SERVPRO of Alhambra came and quickly got to work dehumidifying the area and drying it out with large fans. They cleaned up all of the demo scraps and left our house looking spotless.  They closed off all of the areas in which they were working so we didn’t notice or smell any dust or debris. My husband and I were really impressed with their work ethic, cleanliness and professionalism!

Wow..Two weeks ago I had a big flood in my house. This has never happened before and we have owned for 10 years. We contacted SERVPRO of Alhambra not really understanding exactly what was involved in sanitizing and drying out the areas affected. Mike, the owner, came out the next day and was very friendly and professional. We were extremely pleased with their service!

Mike Kovar has provided courteous and efficient service in my home for a number of years. He is knowledge about water damage and mold remediation. I would recommend his work to anyone in need of his services. He has always been a pleasure to deal with. 

The SERVPRO team worked quickly, and actually finished the job early.  After they finished, an independent analyst came to run quantitative tests on our air and to examine the cleaning that had been done, and he reported that Mike's team had thoroughly cleaned up the two areas.  The bottom line is that Mike did an excellent job, he did everything on time, he is patient with lots of questions, and his cost was quite reasonable, based on the other bids we received. 

The owner Mike was always available for phone calls, even during weekends while I was still just trying to understand better what his plan was, and why he wanted to proceed in a certain way (I ask a lot of questions, and he was very patient with me).  He and his team always arrived at our office exactly on time, fully prepared to go to work. Go to Mike Kovar at SERVPRO of Alhambra, and he will take good care of you!

We recently had a serious problem with mold due to plumbing leaks in two locations in our house, and we were very concerned about how to determine safely what the details were regarding the situation, and then proceed with mitigation.  My wife did some calling around, and luckily she found Mike Kovar and SERVPRO of Alhambra.  We were VERY pleased with Mike from the first time we met him.  

They went above and beyond. I recommend Mike at SERVPRO to everyone I know and can whole-heartedly say that anyone who has a problem that needs restoration should call Mike immediately.

Can't say enough about these guys! We had a leak that caused the ceiling in our family room to crack. To be safe we asked Mike at SERVPRO to check for mold. Sure enough, we had mold. Mike and his guys immediately got to work sealing off the room to contain. Then they removed the mold, dried out the ceiling and cleaned everything up!

I have nothing but superior comments to say about Mike. He’s a wonderful young man, and I will recommend him to everyone, should they need his services. Even with all the confusion of this water issue, I feel that it was a good thing, because we met this wonderful young man.

Mike is an amazing professional and person. He has made a challenging situation actually enjoyable! He is filled with integrity, formidable work ethic, is prompt, responsible and pleasure to work. I cannot recommend him highly enough. He is a gem!!! Also, he is an excellent communicator and manager.

I would like to extend a special thank you to Allstate for sending Mr. Mike Kovar and his crew to complete this job. They were punctual and very professional. Mr. Kovar kept me informed throughout the job and has a very good understanding how to provide customer service.

I have used SERVPRO once before and after that experience with the other office, I almost decided on using a different restoration company. Luckily for me, Mike took the time and effort to address all of my concerns both before moving forward and during the project. I could not have had a better experience. Mike with SERVPRO of Alhambra is the best!